Case Study

Promo Landing Page Optimization & Redesign

Updating a promo landing page is crucial to ensure relevance and effectiveness. Regular updates help maintain a fresh and engaging user experience, capture current market trends, and maximize the impact of promotional efforts, ultimately driving higher conversions and customer engagement.

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My Role

As the UX/UI designer for the promo landing page update, I'll analyze user behavior, collaborate on key messages, and create a visually compelling design. My focus is on improving user experience, driving engagement, and optimizing the effectiveness of the promotional campaigns and similar.

<aside> <img src="/icons/circle-alternate_blue.svg" alt="/icons/circle-alternate_blue.svg" width="40px" /> Scope

Visual Design / Collaboration / Content Strategy / Information architecture / Wireframing / Responsive Design

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<aside> <img src="/icons/activity_blue.svg" alt="/icons/activity_blue.svg" width="40px" /> Metrics ↑Conversion rate ↓ Bounce Rate ↑ Click Rate ↗︎ Sales ↑ Increased user satisfaction

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<aside> <img src="/icons/create_blue.svg" alt="/icons/create_blue.svg" width="40px" /> Tools NNG / Baymard / Sketch / Content Square

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<aside> <img src="/icons/groups_blue.svg" alt="/icons/groups_blue.svg" width="40px" /> Team Content Team & UX Team

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🔍 Competitive Research


I also examined the landing pages of key competitors in the tire and automotive industry to identify best practices, design trends, and opportunities for differentiation.

<aside> <img src="/icons/view_gray.svg" alt="/icons/view_gray.svg" width="40px" /> Eye Breaks

Despite text-heavy pages, many companies used images for better readability.

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<aside> <img src="/icons/stairs_gray.svg" alt="/icons/stairs_gray.svg" width="40px" /> Clearer Steps

Adding one, two, and three-step processes enhanced the user-friendliness of the 'how-to' sections.

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<aside> <img src="/icons/color-palette_gray.svg" alt="/icons/color-palette_gray.svg" width="40px" /> Color

Employing colored backgrounds, like our competitors, aids in content section differentiation.

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Old Design

While rebates ran smoothly, our instant savings callouts got lost in the content.

🚧  Painpoints

<aside> <img src="/icons/photo-landscape_gray.svg" alt="/icons/photo-landscape_gray.svg" width="40px" /> Low visuals

A cluttered page with no clear structure led to poor performance. Users had difficulty finding the next steps.

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<aside> <img src="/icons/pull-request_gray.svg" alt="/icons/pull-request_gray.svg" width="40px" /> Disorganized Hierarchy

The page's content was overwhelming despite efforts to highlight the "Tires on Sale" deal using bullets and checkboxes.

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<aside> <img src="/icons/checklist_gray.svg" alt="/icons/checklist_gray.svg" width="40px" /> Information Overload

Promotional pages, although informative when read, experienced high bounce rates due to content overload.

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<aside> <img src="/icons/flash_gray.svg" alt="/icons/flash_gray.svg" width="40px" /> Instant Savings Hidden

Promotional pages, although informative when read, experienced high bounce rates due to content overload.

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New

I created a warmer customer-friendly landing page that was easier on the eye and converted well.

Features

👀 Visually pleasing

⚡️ Highlighted Deals

⁉️ Iconography Use

🛞 Tire Spotlights

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Live Site →

OG Mockups

🛞 Tire Spotlight Evolution

I created several variants based on team feedback to find the perfect tire spotlight.


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Review Highlight

Customers often review products before buying. I wanted to make that the hero.

✔️ ****Reviews inform decisions, and share real experiences, and opinions.

★ Positive reviews build trust and assure quality and reliability

☻ ****Reviews match the product to customer needs and expectations.

Variants

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Here is a snapshot of a 5-day period in 2022 that displays how well our new promo page performed for our top-performing tire spotlight for Michelin. We had a total of 1,065,834 sessions on average for the site during that time frame.